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User Agreement

Terms of Service

Last Updated & Effective: October 3, 2026

1. Agreement to Terms

By downloading, installing, accessing, or using the Thrive mobile application ("App") or our website, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not install or use Thrive.

2. Medical & Health Disclaimer (Important)

NO MEDICAL ADVICE:
Thrive and the Haven AI Coach are designed strictly for personal wellness, fitness tracking, and informational habit optimization. The App does NOT provide medical advice, diagnosis, treatment, or clinical healthcare services. Always consult a certified physician or licensed medical professional before beginning any new diet, intense workout regimen, fasting schedule, or sleep intervention. Never disregard professional medical advice or delay seeking it because of metrics or coaching suggestions provided on Thrive.

3. Eligibility & Account Security

  • You must be at least 13 years of age (or the minimum legal age in your jurisdiction) to use Thrive.
  • You are responsible for safeguarding your login credentials and for all activities that occur under your account.
  • You agree to provide accurate, current, and complete registration information.

4. Subscriptions, Tiers & Billing

Thrive offers free and paid subscription plans (Starter, Premium, and Elite). Paid tiers are billed on a recurring monthly or annual basis through Apple App Store, Google Play In-App Purchases, or direct web billing. You may cancel your subscription at any time via your device's subscription management settings.

14-Day Satisfaction Guarantee:
All paid subscription tiers are covered by our 100% risk-free 14-day money-back guarantee. You may claim an unconditional refund within 14 calendar days of your initial purchase or plan upgrade by following the instructions in our Refund Policy or contacting support@thrivewellness.io.

4A. Location Data & GPS Tracking

Thrive collects precise GPS location data during active workout sessions (running, walking, cycling) to provide real-time route mapping, distance calculation, pace tracking, and elevation profiles.

  • Background Location: When you start a workout and grant location permissions, Thrive may continue to access your device's GPS location even when the app is running in the background, closed, or your screen is locked. This is required to record your complete workout route accurately.
  • Automatic Cessation: Background location tracking automatically stops when you end your workout session or when the app process is terminated.
  • User Control: You can revoke location permissions at any time through your device's system settings or within the app under Settings → Privacy & Security.
  • Data Usage: GPS coordinates are stored securely in your account for your personal use. Location data is never shared with third parties, sold to advertisers, or used for purposes beyond your personal workout records.

5. Community Guidelines & Acceptable Use

When participating in Thrive accountability circles and community channels, you agree NOT to:

  • Post or transmit unlawful, abusive, harassing, defamatory, or threatening content.
  • Distribute spam, unsolicited promotional materials, or commercial advertisements.
  • Attempt to reverse-engineer, decompile, or tamper with the App's security infrastructure.

We reserve the right to suspend or permanently terminate any account that violates these standards.

6. Intellectual Property Rights

All intellectual property rights in the Thrive application, brand, logos, user interfaces, design system, algorithms, and source code belong exclusively to Thrive Wellness.

7. Termination & Account Deletion

You may terminate your agreement with Thrive at any time by deleting your account through the mobile app settings or our Support Portal.

8. Governing Law & Contact

These Terms shall be governed by and construed in accordance with applicable laws. If you have questions concerning these Terms, contact us at:

Thrive Wellness Legal Team
Email: support@thrivewellness.io
Billing & Refunds: support@thrivewellness.io

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Contact & Inquiries

Refund & Billing desk:

support@thrivewellness.io

General support:

support@thrivewellness.io
⚕️ Thrive is a wellness platform and does not provide medical advice, diagnosis, or treatment. Always consult a healthcare professional before making health decisions. © 2026 Thrive Wellness. All rights reserved. Designed for holistic wellness & human vitality.